Refund policy

Vintage-etc cannot be held liable for any damages/breakages sustained by purchased goods after they have have been received by client - Any purchased goods sustaining damages or breakages after purchase are the responsibility of the client

Clients accept that the person or employee appointed to receive the order or who signs for the delivery has the authority to act for the client.

The client has to check each item on receipt for any damage at and to inform Vintage-etc of any problems within 24 hours of receipt. - If not suitable and if the item is still in the original boxing/wrapping/packaging, arrangements can be made between the client and Vintage-etc to have the item in question replaced or swapped for another item of the same value or more, with any outstanding amount or balance, whichever is appropriate, to be paid by the client, or refunded by Vintage-etc.

As delivery is outsourced to third party couriers, Clients understand that transport of goods is a cost is billable to Client and invoiced directly to client Any returns must be packaged in original packaging, undamaged and in perfect state for resale If a product is unsuitable but in perfect condition, Vintage-etc will arrange refund however, any transport of the said item to the origination of the the product in SA, will need to be covered by the Client at the non subsidised rate. Client can use own appointed courier or ask Vintage-etc to arrange collection.